Gogo’s Field Service Team

Dedicated on-site and remote support is here

Our expert team of Field Support Engineers (FSEs) is available to deliver the personalized support you need with on-site, hands-on help.

Gogo Field Support Engineer Territories

We can get in touch to begin troubleshooting and resolving your issue within hours, not days, thanks to our regionally dispersed team of FSE experts, strategically located at some of the busiest airports across the U.S.

Review the FSE Services Guide

gogo field support engineer map

Zone

Name

Email

Phone

Mobile

Area

Zone:

1

Mike Moriarty

mmoriarty@satcomdirect.com

Phone:

+1.321.525.8030

Mobile:

+1.321.243.4515

Area:

Northeast

Zone:

2

Dustin Hunter

dhunter@satcomdirect.com

Phone:

+1.321.525.4559

Mobile:

+1.321.419.3549

Area:

NY/NJ/PA

Zone:

3

Chris Habina

chabina@gogoair.com

Phone:

Mobile:

+1.720.376.4836

Area:

East Central, VA

Zone:

4

Josh Dymond

jdymond@satcomdirect.com

Phone:

+1.321.525.4630

Mobile:

+1.321.361.8927

Area:

Southeast

Zone:

5

Nick Heil

nheil@gogoair.com

Phone:

+1.303.301.3365

Mobile:

+1.614.301.1821

Area:

NetJets, OH

Zone:

5

Andy Deibel

adeibel@satcomdirect.com

Phone:

+1.321.525.8086

Mobile:

+1.321.405.4646

Area:

Strategic Accounts

Zone:

6

Kurt Mahue

kmahue@satcomdirect.com

Phone:

+1.321.525.8069

Mobile:

+1.321.506.9357

Area:

Great Lakes

Zone:

7

Tommy Parrott

tparrott@satcomdirect.com

Phone:

+1.321.525.4611

Mobile:

+1.321.480.6514

Area:

Midwest

Zone:

7

Paul Sartor

psartor@gogoair.com

Phone:

+1.303.301.3674

Mobile:

+1.630.723.7783

Area:

South Central, TX

Zone:

8

Bob Ross

bross@gogoair.com

Phone:

+1.303.301.3302

Mobile:

+1.970.314.0963

Area:

Northwest, CO

Zone:

9

Mike Bisognani

mbisognani@gogoair.com

Phone:

+1.303.301.3689

Mobile:

+1.303.301.3689

Area:

Midwest, IL

Zone:

10

John Babich

jbabich@satcomdirect.com

Phone:

+1.321.525.4590

Mobile:

+1.321.213.3785

Area:

West

Zone:

11

JC Albert

jalbert@satcomdirect.com

Phone:

+1.321.525.4576

Mobile:

+1.514.833.5303

Area:

Eastern Canada

Zone:

Joe Byrne

jbyrne@gogoair.com

Phone:

+1.303.301.3309

Mobile:

+1.303.524.2750

Area:

Director

Zone:

Derrick Johnson

dejohnson@satcomdirect.com

Phone:

+1.321.525.4677

Mobile:

+1.321.405.7633

Area:

Gulfstream ATW/Gulfstream STL

Zone:

Jeff Sutphen

jsutphen@satcomdirect.com

Phone:

+1.321.525.4616

Mobile:

+1.912.308.8802

Area:

Gulfstream SAV

Zone:

Jim Olson

jolson@satcomdirect.com

Phone:

+1.321.525.4568

Mobile:

+1.912.655.9020

Area:

Gulfstream SAV

Zone:

Matt Buchanan

mbuchanan@satcomdirect.com

Phone:

+1.321.525.8058

Mobile:

+1.912.512.3633

Area:

Gulfstream SAV

Zone:

Richard Rabinowitz

rrabinowitz@satcomdirect.com

Phone:

+1.321.525.4529

Mobile:

+1.321.372.9004

Area:

Gulfstream SAV

Zone:

Guy Knighton

gknighton@gogoair.com

Phone:

Mobile:

+1.720.273.2861

Area:

Northeast, PA

Meet the Gogo team for hands-on help

From ProCheck installation support, to custom integration assistance, and even urgent, nationwide onsite support - discover how Gogo’s FSE team ensures customers their connectivity works and helps inflight executives be as productive as possible.

Gogo's field service team offers enhanced support and services

Our industry-renowned team can tackle any job, no matter how complex. Any time, anywhere. We take pride in our ability to consistently deliver on our best-in-class reputation.

Read more